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  1. #1
    Technician
    Lexmark C746 Error 31.41 Missing Magenta or Defective Cartridge

    bmijoe's Avatar
    Join Date
    Sep 2011
    Location
    Dallas, Tx
    Posts
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    Lexmark C746 Error 31.41 Missing Magenta or Defective Cartridge

    HELP PLEASE! and Happy New Year!

    Printer consistently powers up to this 31.41 error.

    Tried:
    New Toner
    Checked continuity between toner chip contacts and high voltage springs = ok
    Tried test for toner sensors but error keeps interupting

    When Googling this error I found a Lexmark page that said there was a new tech bulitan
    on this error but i needed to have a user name and pw to access.

    Oh So Close.

    Any help would be much appreciated and guarantee you good luck for all of 2016! (maybe)


    Thanks,

    Joe

  2. #2
    drobinson
    Guest

    Re: Lexmark C746 Error 31.41 Missing Magenta or Defective Cartridge

    Technical Service Bulletin Problem Description
    Machine Type/Model Lexmark Models:
    C746 5026-3xx
    C748 5026-5xx
    X746 7526-xxx
    X748 7526-xxx
    31.41 Missing or Defective
    Cartridge
    Error error
    message appears on
    a newly installed (or
    previously working)
    toner cartridge.
    Solution
    Cartridge Contact
    Replacement Cables

    (FRU part number 41X0444)
    are released to address
    intermittent 31.41 Missing
    or Defective Cartridge errors.
    Date Created 07/25/2014
    Last Updated 09/01/2015
    Safety Issue? No
    Code Update? No
    Engineering Change? No
    New Parts? Yes
    Old Parts Status n/a
    Voltage: 120/240 All

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