Hey guys
I also have issues with IU's from Lexmark...we get the majority of our supplies through Synnex - we are in Canada, so not sure how widespread the issue is.
I know Lexmark was recently purchased by a Chinese aftermarket company so I suspect the quality will probably go down but everything will get even cheaper as a result.
85% of my base up here is Canon so I am extremely jaded by all these trivial issues the Lexmark boxes seem to have. We are selling BSD stuff so, no consumer stuff. I have noticed on the XS792 series (not sure what the consumer equivalent is) we go through a lot of colour carts way before they are done. Seems like what happens is the cartridge does not have a very reliable ATR system compared to Canon and others...most of them that I have hauled apart have the transfer roller in bad shape and they are usually starved of toner. Drum surfaces seem okay and tend to last.
On average, I'd say we are getting somewhere in the ballpark of 50-85% use out of them and they start showing issues.
The newer models seem okay (XC6152, 4150, etc) - haven't had any failures other than the system software being pretty bad.
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