It probably has to do with the CCD unit. It may be in the wrong position and printer cant get a good read. Thats why they recommend doing it more than once. The following should be the power up sequence:
•
The Power, Copy, Scan, and Fax indicator lights turn on.
•
The Charge-Coupled Device (CCD) moves to the right, and
then to the left.
•
The paper feed motor runs then stops.
•
The carrier moves and then returns to the maintenance station.
•
The Power and Copy buttons stay on.
• The following message is displayed on the LCD.
I dont have a svc manual for this machine, but a similar model manual reads the following:
Symptoms:
• Buttons do not work
• LCD does not display
Action:
Check control panel cable
connection J4 on the system
board. Then run POST
If the LED buttons or any lights fail,
check connection J4. If the problem
remains, replace the scanner
assembly.
If the problem still exists, replace the
system board.
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