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Thread: Lexmark MX 711

  1. #1
    Technician alinc2016's Avatar
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    Lexmark MX 711

    How to reset this fuser counter model (200,000 pages) by another method than changing the fuser to a new one.
    The fuser does not reset in the service menu (entering 2 and 6)


  2. #2
    Service Manager 1,000+ Posts Phil B.'s Avatar
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    Re: Lexmark MX 711

    Quote Originally Posted by alinc2016 View Post
    How to reset this fuser counter model (200,000 pages) by another method than changing the fuser to a new one.
    The fuser does not reset in the service menu (entering 2 and 6)
    1 Turn off the printer.
    2 Press and hold the 2 and 6 buttons simultaneously.
    3 Turn on the printer.
    4 Release the buttons after 10 seconds.

    reset maintenance count


  3. #3
    Technician alinc2016's Avatar
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    Re: Lexmark MX 711

    Unfortunately, this model can not be reset from the service menu (the one with 2 and 6) From this menu you can only reset adf rollers and rollers from the trays.


    From the service manual:
    After replacing the maintenance kit, the maintenance count will automatically be reset to zero to clear the 80 "Replace
    maintenance kit "message. - it means that the fuser has a thermal resistance that burns when the new fuser

    Where is this resistance positioned and what value does it have?


  4. #4
    Technician alinc2016's Avatar
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    Re: Lexmark MX 711

    Information on the Lexmark website::


    ""Also, there is no way to manually reset the maintenance kit count. Therefore, only the proper fuser installation process should be followed.




    How to properly install the fuser and reset the maintenance count



    IMPORTANT! Do NOT install (hot plug) the fuser while the device is still powered ON. To properly install the fuser:


    Power off the printer and unplug it.
    Replace the fuser.
    Power the printer back on.


    This process should automatically (and properly) reset the maintenance count.""


  5. #5
    Technician alinc2016's Avatar
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    Re: Lexmark MX 711

    It seems like a plaque like that on this site is required to reset the fuser:


    https://produto.mercadolivre.com.br/...s711-mx810-_JM


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