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  1. #1
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    MX611de with error 111.30 ("printhead error")


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    Thumbs up MX611de with error 111.30 ("printhead error")

    Customer dropped off MX611de with error 111.30. Says printhead error. I am in the meantime searching SM download
    but wondering if just a supply item problem like drum or toner cartridge identification. Any information is very much appreciated. Frank

  2. #2
    Service Manager 10,000+ Posts
    MX611de with error 111.30 ("printhead error")

    Phil B.'s Avatar
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    Re: MX611de with error 111.30 ("printhead error")

    Quote Originally Posted by axyun View Post
    Customer dropped off MX611de with error 111.30. Says printhead error. I am in the meantime searching SM download
    but wondering if just a supply item problem like drum or toner cartridge identification. Any information is very much appreciated. Frank
    nope..it's the printhead ( laser - LSU )

  3. #3
    Service Manager 1,000+ Posts
    MX611de with error 111.30 ("printhead error")


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    Thumbs up Re: MX611de with error 111.30 ("printhead error")

    Thank you Phil. I forgotto mention that hen customer called he said he had a lift motor error #146. When he brought macine to me I did id not see the error #146 bit only the 111.30 after turning on machine during warmup cycle. Thought I would mention in case it has significance. Frank

  4. #4
    Service Manager 1,000+ Posts
    MX611de with error 111.30 ("printhead error")


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    Thumbs up Re: MX611de with error 111.30 ("printhead error")

    Just one other question Phil. What is the possibility that it is controller board and not LSU as mentioned in SM?

  5. #5
    Service Manager 10,000+ Posts
    MX611de with error 111.30 ("printhead error")

    Phil B.'s Avatar
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    Re: MX611de with error 111.30 ("printhead error")

    Quote Originally Posted by axyun View Post
    Just one other question Phil. What is the possibility that it is controller board and not LSU as mentioned in SM?

    i've never had that be the issue... always been LSU

  6. #6
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    MX611de with error 111.30 ("printhead error")


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    Thumbs up Re: MX611de with error 111.30 ("printhead error")

    Thanks again Phil.

  7. #7
    Service Manager 1,000+ Posts
    MX611de with error 111.30 ("printhead error")


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    Thumbs up Re: MX611de with error 111.30 ("printhead error")

    HI Phil Sorry to bug you again. I ordered the LSU which supposedly was 40X8079. It Looks different in shape from one in machine. The one in machine

    has a 12 pin connector and a 5 pin connector whereas the new one has 10 pin connector as well as a 7 pin connector. The machine I am working on

    says MX611DE. The front door when opened has label that says 7016-670 and ser #7016 5PHH 06PZ2 The back label says Model 040J MX611DE.

    The LSU in machine has label that says 35S4420. New one says 35S3553. In meantime I will contact Item Inc where I purchase LSU to see if

    they can shed some light on this problem. Thank you for your assistance. Frank

  8. #8
    Service Manager 10,000+ Posts
    MX611de with error 111.30 ("printhead error")

    Phil B.'s Avatar
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    Re: MX611de with error 111.30 ("printhead error")

    Quote Originally Posted by axyun View Post
    HI Phil Sorry to bug you again. I ordered the LSU which supposedly was 40X8079. It Looks different in shape from one in machine. The one in machine

    has a 12 pin connector and a 5 pin connector whereas the new one has 10 pin connector as well as a 7 pin connector. The machine I am working on

    says MX611DE. The front door when opened has label that says 7016-670 and ser #7016 5PHH 06PZ2 The back label says Model 040J MX611DE.

    The LSU in machine has label that says 35S4420. New one says 35S3553. In meantime I will contact Item Inc where I purchase LSU to see if

    they can shed some light on this problem. Thank you for your assistance. Frank
    there are 2 LSU's for those models IF I remember correctly. talk to Whit he should work with you on this

  9. #9
    Service Manager 1,000+ Posts
    MX611de with error 111.30 ("printhead error")


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    Re: MX611de with error 111.30 ("printhead error")

    there are 2 LSU's for those models IF I remember correctly
    Nah. This is a mono machine. One LSU.

  10. #10
    Service Manager 1,000+ Posts
    MX611de with error 111.30 ("printhead error")


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    Re: MX611de with error 111.30 ("printhead error")

    I think Phil means some models were using one version of LSU and some used another. Frank
    Last edited by axyun; 04-23-2018 at 02:08 PM.

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