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Thread: XS654de

  1. #1
    shuttle640
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    XS654de

    Hey guys,
    I got a XS654de where at first power up gives a 976.00 network error. por, goes away, plug in the network cable and its prints. all is well. Firmware is up to date. System board burp??

    im here at the forum because tech support is not the greatest.....

  2. #2
    Service Manager 1,000+ Posts
    XS654de

    prntrfxr's Avatar
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    I don't have the service manual for this printer and i haven't had to deal with network issues. However, the service manual for the X832 says the following (I wouldn't think it would be too different):

    970-
    979
    Standard Network
    Network Card X
    The following errors indicate a failure with the network card in the
    specified slot. X=any card installed in slots 1,2 or 3. 975 -
    Unrecognizable Network Card x. Replace Network Card x.
    976 - Unrecoverable software error in Network Card x.
    977 - Controller software detects that a Network Card is installed
    in slot x but cannot establish communications with it.
    978 - Bad checksum while programming Network Card x.
    Replace Network Card x.
    979 - Flash parts failed while programming Network Card x.

    I hope the above helps you.
    Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

  3. #3
    The Wolf 2,500+ Posts mojorolla's Avatar
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    976.xx Network Error The system detected an
    unrecoverable software error in
    network port

    Could be a bad NIC card. I have seen a few of this model have bad op panels which can cause 900 errors. Also might wanna check your port settings.

    And yes, Lexmark tech support is a JOKE. The only ones worth anything are the level 3 guys, and good luck getting to them.

  4. #4
    shuttle640
    Guest
    Thanks guys. replaced sys brd, updated firmware, did a base reset, we'll see how it goes

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