Hello,

I am getting spots and speckles on my printouts. I went through all of the print quality tests and after further investigation I discovered that black toner is sticking in spots and sizable clumps on the transfer belt. I cleaned the surface of the belt with a cotton ball only to have it repeat. I can not say for sure if the repeat are in the same spots.

This problem started about 2 weeks ago.

I do not usually use this printer often, maybe a few time a year to print color marketing material.

It sits in a nook of my office. Does long period of non use affect toner?

I emailed Lexmark and they were good about helping me identify the transfer belt, but the referred me to a authorized dealer for troubleshooting. I am capable of doing the repair if I can figure our what is causing it without replacing toner, photoconductor and transfer belt.

I have 91% life of the transfer belt, almost full on the toner and 78% on the photoconductor.

Any assistance would greatly be appreciated.

Thanks!

Cyan Cartridge
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Cyan Photoconductor
Magenta Photoconductor
Yellow Photoconductor
Black Photoconductor
Fuser
Transfer Belt

Other: Status:
Waste Toner Box
OK

Cyan Cartridge
Life Remaining ~94%
Cartridge Capacity Up to 5000 Pages at approximately 5% coverage
Serial Number C1EE600063
Magenta Cartridge
Life Remaining ~74%
Cartridge Capacity Up to 3000 Pages at approximately 5% coverage
Serial Number 072351BE16
Yellow Cartridge
Life Remaining ~81%
Cartridge Capacity Up to 5000 Pages at approximately 5% coverage
Serial Number C1EE750020
Black Cartridge
Life Remaining ~100%
Cartridge Capacity Up to 8000 Pages at approximately 5% coverage
Serial Number C1EE92006D
Cyan Photoconductor
Life Remaining 78%
Magenta Photoconductor
Life Remaining 78%
Yellow Photoconductor
Life Remaining 71%
Black Photoconductor
Life Remaining 78%
Fuser
Life Remaining 100%
Transfer Belt
Life Remaining 91%