Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 2 of 2

Thread: XS658de

  1. #1
    Residual Man


    When receiving faxes this device wants to pull from the mp tray. I set the paper type on tray 1 to plain and it works fine for a bit,then will change on it's own to custom 6 and ask the user to load mp tray again. Printing and copying are both working normally. This only happens when receiving faxes. Any clues ?

  2. #2
    Service Manager 250+ Posts Silvertoast's Avatar
    Join Date
    Feb 2010
    Rep Power

    Re: XS658de

    this has been a common problem for us. settings get change by user error when printing or if the drivers are on a server they get changed. go into configuration mode (hold down 2 and 6 while powering on) there is option to "change prompts" or "paper prompts" or somthing to that extent. change to "use current" and the setting cannot be changed unless u go into paper settings after that

Tags for this Thread


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
Get the Android App
click or scan for the Copytechnet Mobile App


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here