Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 3 of 3
  1. #1
    Service Manager 1,000+ Posts
    X654de has error 842 and other info below


    Join Date
    Aug 2007
    Location
    Brooklyn
    Posts
    1,149
    Rep Power
    33

    Thumbs up X654de has error 842 and other info below

    Customer called about an hour ago. She said her Lexmark X654De is giving the message:

    842 Service Scanner failure

    820 SCU Read Proc 0000-034A DOAPPS-SCANMGRQ-SCANME

    I see the 842 in the manual but not other info. The manual refers to the ADF board(card) but is this just a dirty scanner glass or something like that. I wanted to get more info before going there. I checked previous posts but nothing related. Your help is greatly appreciated. Frank/ActionPhotocopy


  2. #2
    Service Manager 250+ Posts HP:guy's Avatar
    Join Date
    Feb 2013
    Location
    World Wide Web
    Posts
    281
    Rep Power
    14

    Re: X654de has error 842 and other info below

    Try lubing the scanner rails.


  3. #3
    Service Manager 1,000+ Posts
    X654de has error 842 and other info below


    Join Date
    Aug 2007
    Location
    Brooklyn
    Posts
    1,149
    Rep Power
    33

    Thumbs up Re: X654de has error 842 and other info below

    I am sorry. I meant to post result of call. It turned out to be nothing more than adf tires that needed a good cleaning. Thanks for the response and info Frank


Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here