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  1. #1
    Service Manager 1,000+ Posts
    T650 with error 935.26


    Join Date
    Aug 2007
    Location
    Brooklyn
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    1,149
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    32

    Thumbs up T650 with error 935.26

    Customer called to say has error 935.26 service printhead error. Customer prints a lot of labels. He thinks maybe label stuck in machine. I asked what he was doing just before code and he said he had separated machine from addition tray unit and when he reinstalled he got the first error 935.26

    I went there and separated and reset machine and tray option. Machine printed for several minutes then code appeared again. I did a factory default reset. The machine started working and I told customer I would get more info in case it code returned.
    Do I need to do something with printhead asm or laser?

    Minimal experience on this series. Any help is appreciated. Frank/ActionPhotocopy


  2. #2
    Senior Tech 100+ Posts
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    Jan 2010
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    Minneapolis, MN
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    Re: T650 with error 935.26

    The polygon motor in the laser if failing. You need to replace the laser.


  3. #3
    Service Manager 1,000+ Posts
    T650 with error 935.26


    Join Date
    Aug 2007
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    Re: T650 with error 935.26

    Thanks Dan. Much appreciated. Frank


  4. #4
    Service Manager 100+ Posts Moza's Avatar
    Join Date
    Feb 2009
    Location
    UK
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    232
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    21

    Re: T650 with error 935.26

    Quote Originally Posted by draph View Post
    The polygon motor in the laser if failing. You need to replace the laser.
    X2 with this one, part number 40X4463


  5. #5
    Service Manager 1,000+ Posts
    T650 with error 935.26


    Join Date
    Aug 2007
    Location
    Brooklyn
    Posts
    1,149
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    32

    Thumbs up Re: T650 with error 935.26

    Thank you Andrew. I'll check the pricing and let customer know. Frank


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