Hi everyone I am a technician A Ricoh pro C5100 photocopier had a problem that just to save directly from the computer to the server document, it didn't just store the custom size. To solve this problem, I think that the operator may have done something in the device's mode service. That's why I entered the code 5801 in the device, but after restarting the device, it doesn't recognize the toner cartridges at all. I entered the code 5061. But the message was that the cartridges were empty I installed the new toner chip, but it still didn't work I served the whole topper hopper, but it still didn't work In addition, the problem of storing custom sizes was not solved Has anyone ever had this problem? Or does anyone have a solution to these problems?
I NEED PWS FOR WC 5765
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