I am waiting for the user to be in the office again. I will be dropping off the UD3 lite driver and hopefully he should be able to load it himself. ...
Could it be that it had a Lexmark toner cartridge installed, not a Toshiba cartridge? Or vice-versa? I'd think the EEPROM would be coded differently....
There certainly isn't a lot of detail in that bulletin. It would have been nice to know what changed. Or would that be too much like admitting there...