hi kenwood nice to meet u , i also junior member , my english very & computer khowledge very poor , i do my own small businees , 1 man show , sometime i facing the problem, normal same line friend dont teach or sharing he experience, i often do ricoh aficio 1018,270/1027, now i want to do model aficio 2045 , becauce i my state a lot of people sell this model , i dont have confident sell big volume machine like aficio 1075/2060 , seldom do copier centre , my customer almost is office or mini market. we also can chat at face book my eamail address yiapsoon@yahoo.com see u