• Kiran Otter's Avatar
    1 Day Ago
    So you have 2 printers with the same problem? I bet that's never happened before. ;) How are you cleaning the encoder strip? Have you removed it...
    6 replies | 219 view(s)
  • Kiran Otter's Avatar
    5 Days Ago
    Kiran Otter replied to a thread [Error Code] Hp designjet 4520 86-01 code in HP
    Encoder strip would be my guess. The motors rarely ever fail. See my other post: What a damaged encoder strip looks like from a Designjet It's...
    2 replies | 154 view(s)
  • Kiran Otter's Avatar
    5 Days Ago
    Kiran Otter replied to a thread HP plotter issue. in HP
    I wouldn't blame them for wanting it replaced, but HP is probably only obligated to try and fix it. It's rare they'll replace a unit; only if it...
    13 replies | 467 view(s)
  • Kiran Otter's Avatar
    5 Days Ago
    If you mean repair the old printhead.. I doubt it. There's a company called Global Garage that repairs printheads but I think they only do it for...
    5 replies | 187 view(s)
  • Kiran Otter's Avatar
    5 Days Ago
    Kiran Otter replied to a thread HP plotter issue. in HP
    Did he say what part? I suspect the tube assembly. Kiran
    13 replies | 467 view(s)
  • Kiran Otter's Avatar
    1 Week Ago
    Kiran Otter replied to a thread hp designjet 5500ps in HP
    Make sure you remove all of the ink cartridges and printheads, then power the printer on and see if anything changes. Kiran
    5 replies | 218 view(s)
  • Kiran Otter's Avatar
    1 Week Ago
    Kiran Otter replied to a thread HP plotter issue. in HP
    That's really bizarre that you would have the same problem with 2 different printers, especially one that's brand new out of the box. And especially...
    13 replies | 467 view(s)
  • Kiran Otter's Avatar
    1 Week Ago
    Kiran Otter replied to a thread HP plotter issue. in HP
    Is the printer located at a high altitude or something? Kiran
    13 replies | 467 view(s)
  • Kiran Otter's Avatar
    2 Weeks Ago
    Kiran Otter replied to a thread HP plotter issue. in HP
    1-800-334-5144 is the HP Designjet tech support line. If the printer isn't registered, register it in the buyer's name, etc. If you've got the...
    13 replies | 467 view(s)
  • Kiran Otter's Avatar
    4 Weeks Ago
    I don't think submitting a job was available on the 5000. Only the 5500. The user manual makes no mention of it for the 5000, only for the 5500. ...
    4 replies | 672 view(s)
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About Kiran Otter

Basic Information

About Kiran Otter
Real Name:
Kiran Otter
Country:
United States
State/County:
us florida
Biography:
Migrated from 30 years of IT into repairing and supporting HP Designjet printers. Now have my own business, covering most of South Florida.
Interests:
Technology, otters, etc.
Occupation:
Designjet Repair dot com
What Year Did You Start in this Industry:
1998
Favorite Manufacturer:
HP
Most Hated Brand:
To hate is unhealthy.
What was the first machine you worked on:
Designjet 750C, 330, 200
Last machine you were formally trained on:
HP Designjet T/Z Series
Gender:
Male

Statistics


Total Posts
Total Posts
469
Posts Per Day
0.28
General Information
Last Activity
1 Minute Ago
Join Date
12-24-2013
Referrals
1

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