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  1. #1
    Field Supervisor 500+ Posts
    MFX 1200 Poor Copy Quality when Scanning on Platen or ADF


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    MFX 1200 Poor Copy Quality when Scanning on Platen or ADF

    I cleaned the optics, changed the drum and toner. Prints fine when printing internal print jobs. Scan lamp seems to work OK. Reconnected connected strip wire harness from scanner. Any suggestions would be very helpful. Attached is an example...
    Attached Images Attached Images

  2. #2
    Senior Tech 100+ Posts
    MFX 1200 Poor Copy Quality when Scanning on Platen or ADF


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    Re: MFX 1200 Poor Copy Quality when Scanning on Platen or ADF

    First thing I would do is print out some type of internal report to see how the print quality looks. If same results then we different issue such as drum,transfer roller etc

  3. #3
    Not a service manager 2,500+ Posts Iowatech's Avatar
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    Re: MFX 1200 Poor Copy Quality when Scanning on Platen or ADF

    Quote Originally Posted by scanmc View Post
    First thing I would do is print out some type of internal report to see how the print quality looks. If same results then we different issue such as drum,transfer roller etc
    The first post says internal prints look fine.
    That being said, I don't work on Muratecs , but I do have a suggestion you may wish to consider:
    This looks like the CCD or contact sensor has some elements out. If they were blocked by dust, I think the lines would be black.
    If it is possible, try cleaning the connectors that attach to the CCD or contact scanner (maybe give them a good blast of air too in case I'm full of crap), and also if there is a white reference plate, make sure it actually is white.
    Otherwise, you may be looking at getting a new CCD assembly or scanner unit (if you have the guts to replace just the contact scanner and you succeed, you are a better person than me).

  4. #4
    Field Supervisor 500+ Posts
    MFX 1200 Poor Copy Quality when Scanning on Platen or ADF


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    Re: MFX 1200 Poor Copy Quality when Scanning on Platen or ADF

    Quote Originally Posted by Iowatech View Post
    The first post says internal prints look fine.
    That being said, I don't work on Muratecs , but I do have a suggestion you may wish to consider:
    This looks like the CCD or contact sensor has some elements out. If they were blocked by dust, I think the lines would be black.
    If it is possible, try cleaning the connectors that attach to the CCD or contact scanner (maybe give them a good blast of air too in case I'm full of crap), and also if there is a white reference plate, make sure it actually is white.
    Otherwise, you may be looking at getting a new CCD assembly or scanner unit (if you have the guts to replace just the contact scanner and you succeed, you are a better person than me).
    That's the conclusion I came to. Just told the customer that it's not worth fixing. I SO APPRECIATE YOUR HELP !!!

  5. #5
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    Re: MFX 1200 Poor Copy Quality when Scanning on Platen or ADF

    Time for a new scanner/CCD a'ssy. Not uncommon on that old dog, they were rated for 1000 hours. Part number: D88A005040. Cost is $100.27 from Muratec

  6. #6
    Technician Ahmed Bushara's Avatar
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    Re: MFX 1200 Poor Copy Quality when Scanning on Platen or ADF

    Dear friend please clean the mirror on the exposure glass.
    Thanks and best regards
    ------------------------------
    Ahmed Bushara

    Electronic Engineering technician

    Mobile: +249-999198804 /+249-123198804

  7. #7
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    Re: MFX 1200 Poor Copy Quality when Scanning on Platen or ADF

    Quote Originally Posted by Ahmed Bushara View Post
    Dear friend please clean the mirror on the exposure glass.
    That work's about 10% of the time. Due to age, the CCD breaks down, it's a common problem on the 1200.

  8. #8
    Trusted Tech 50+ Posts faxgoddess's Avatar
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    Re: MFX 1200 Poor Copy Quality when Scanning on Platen or ADF

    Quote Originally Posted by Doug James View Post
    I cleaned the optics, changed the drum and toner. Prints fine when printing internal print jobs. Scan lamp seems to work OK. Reconnected connected strip wire harness from scanner. Any suggestions would be very helpful. Attached is an example...
    Have you tried setting the background level? Setting, * , 0, 9, background level, enter.
    "The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather in a lack of will."
    --Vince Lombardi

  9. #9
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: MFX 1200 Poor Copy Quality when Scanning on Platen or ADF

    even though internal looks ok clean the print head bar

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