Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 2 of 2
  1. #1
    Trusted Tech 50+ Posts copierwhisper's Avatar
    Join Date
    Mar 2013
    Location
    Santa Rosa, CA
    Posts
    78
    Rep Power
    23

    MFX C3680 Will not pick up network settings

    After having some sort of Internet problems the customer could not print or scan from the machine. The port that the Ethernet cable was plugged into at the wall was dead (it had been working), I plugged the cable into a working jack and set the machine to Auto DHCP, the machine will not pick up any networking information. At the machine's Ethernet jack there is a blinking amber and solid green light. Could the logic board been damaged or any ideas what the blinking amber light represents?

  2. #2
    Master Of The Obvious 10,000+ Posts
    MFX C3680 Will not pick up network settings

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    22,442
    Rep Power
    462

    Re: MFX C3680 Will not pick up network settings

    Same as before, especially if it's affecting two separate MFPs at the same time, on the same network:

    I'm not ready to blame the MFP yet. A lot of networks do not assign DHCP addresses. Personally I would suspect a DNS server problem, but I'm sure there's someone more knowledgeable than me that can speak to that topic.

    What happens if you plug your laptop into the network port? Does it pick up an address?

    If you go to one of the computers > bring up a command prompt > ipconfig/all > get the Subnet, Gateway, and DNS.
    Then go to the print driver > Properties > Preferences > Ports > and get the IP for the printer.
    Then enter that IP, Subnet, Gateway, and DNS at the MFP (static).

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here