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  1. #1
    Senior Tech 100+ Posts
    MFX-3535 Freezing up

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    MFX-3535 Freezing up

    Got a call for this machine MFX-3535 when they were printing a PDF and it seamed to be only that certain file while i was there the machine would freeze right up and sometimes the screen would get all scrabbled looking (Attached). Ive tried different drivers but I thought it was just a bad file or something because everything else printed fine but they called back today said its doing same thing. Any Ideas? Thanks


    20170822_130833.jpg

  2. #2
    Senior Tech 100+ Posts
    MFX-3535 Freezing up


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    Re: MFX-3535 Freezing up

    Quote Originally Posted by Cookr View Post
    Got a call for this machine MFX-3535 when they were printing a PDF and it seamed to be only that certain file while i was there the machine would freeze right up and sometimes the screen would get all scrabbled looking (Attached). Ive tried different drivers but I thought it was just a bad file or something because everything else printed fine but they called back today said its doing same thing. Any Ideas? Thanks


    20170822_130833.jpg
    Update the firmware. Should be at version H5A0A0

  3. #3
    Senior Tech 100+ Posts
    MFX-3535 Freezing up

    Cookr's Avatar
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    Re: MFX-3535 Freezing up

    Yeah unfortunately I did that even though it was already H5A0A0. It did seam to work a little better but i doubt it lol

  4. #4
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    Re: MFX-3535 Freezing up

    We have had a couple of these that just reseating the CF card on main board solved a lot of goofy issues.

  5. #5
    Senior Tech 100+ Posts
    MFX-3535 Freezing up

    Cookr's Avatar
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    Re: MFX-3535 Freezing up

    OK well since i posted this I have made sure firmware was up to date and I removed the old drivers and installed the newest ones from the site which is what Muratec Tech support said to do and that did not resolve but they have 3 of these machines so i swapped the problem one with another and it seamed to last a week or so and its happening again. I am thinking is somthing on there end but I am using PCL6 drivers thinking about giving PS a shot also i'll check that CF card thing also

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