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  1. #1
    System Engineer 100+ Posts
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    Bizhub 25 same as a muratec 25 something? Not detecting new toner cartrdige

    Bizhub 25 same as a muratec 25 something? Not detecting new toner cartrdige, the machine is new, any ideas? Did a sensor check and TS1 has values changing, TS2 does not have any values changing. What is normal?


  2. #2
    Head Tech 250+ Posts SmellsHot's Avatar
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    Re: Bizhub 25 same as a muratec 25 something? Not detecting new toner cartrdige

    haha...ok here goes....
    Pull out the toner cartridge. On the back there is a fuse that has two copper pins coming out of it. Pry these up slightly and install a paper clip between the two of them to jump the fuse. With the machine still on re install toner cartridge. After a few seconds you should get an error. Turn the machine off, pull out the toner, remove the paper clip and reinstall the toner cartridge power on the copier and it should reset the toner for ya. Hope this helps!

    Everyone has the right to be stupid. Some people just abuse this privelage more than others

  3. #3
    Senior Tech 100+ Posts KyoceraChris's Avatar
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    Re: Bizhub 25 same as a muratec 25 something? Not detecting new toner cartrdige

    or if you have a pico fuse handy...

    you gunna eat yo corn bread?!?

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    Re: Bizhub 25 same as a muratec 25 something? Not detecting new toner cartrdige

    Smellshot is right, I had the same problem before. paper clip is the simple and workable


  5. #5
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    Re: Bizhub 25 same as a muratec 25 something? Not detecting new toner cartrdige

    Tried all of that and same result. Put new main board and now recognizes toner. Thanks for the feedback!


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    Trusted Tech 50+ Posts faxgoddess's Avatar
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    Re: Bizhub 25 same as a muratec 25 something? Not detecting new toner cartrdige

    You can also go in through Setting, *, 2, 0 and change the toner life counter (increment by 1), the pages printed after low toner warning, the number of pages printed on the toner cartridge.


  7. #7
    Senior Tech 100+ Posts KyoceraChris's Avatar
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    Re: Bizhub 25 same as a muratec 25 something? Not detecting new toner cartrdige

    faxgoddess? if your a female , your the seccond tech i have ever encountered in this field

    you gunna eat yo corn bread?!?

  8. #8
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    Re: Bizhub 25 same as a muratec 25 something? Not detecting new toner cartrdige

    Quote Originally Posted by KyoceraChris View Post
    faxgoddess? if your a female , your the seccond tech i have ever encountered in this field
    Irregardless of the fact that she's female or not, I've encountered far more than two techs in this field. Or you should rephrase your sentence.

    ' "But the salesman said . . ." The salesman's an asshole!'
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  9. #9
    Senior Tech 100+ Posts KyoceraChris's Avatar
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    Re: Bizhub 25 same as a muratec 25 something? Not detecting new toner cartrdige

    Maybe its just Florida... I never run into any techs in the field even at large accounts with multiable manufactures machines present

    you gunna eat yo corn bread?!?

  10. #10
    Trusted Tech 50+ Posts faxgoddess's Avatar
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    Re: Bizhub 25 same as a muratec 25 something? Not detecting new toner cartrdige

    Quote Originally Posted by KyoceraChris View Post
    Maybe its just Florida... I never run into any techs in the field even at large accounts with multiable manufactures machines present
    Were you able to do a "Setting, *, 2, 0" to reset your toner count? It would take you into a page that had several different fields, including number of pages after toner caution, etc.

    (BTW, Yes, I am a female technician.)

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