Hello from Knoxville TN

[Dadofmykids]

New to the forum. Been in the business since 1989, servicing mostly HP and Xerox with a few others sprinkled in there.

I came to the forum because I am having trouble with a Ricoh MP 161. After replacing the upper fuser roller, I got an error SC542 because I accidentally left a screw loose on the heat lamp. I assume that's what caused the error. For good measure I replaced the lamp and thermistor.

Now I can't get into service mode (aka SP mode) to reset the code. I've tried "clear modes" (the yellow button) then 107 and hold the clear/stop button for at least five seconds. I've tried it too many times to count. Nothing happens.

I tested the operator panel buttons with an ohm meter. They tested good.

Any suggestions?

I know this is the newbie area. I will look for a more appropriate place to post my question. I am open to suggestions for best place to search and post about my problem.

Thank you and Merry Christmas,
Andy

[Aneurysm]

Dadofmykids, thanks for posting, we hope to see you back soon!

[bob marley]

Welcome

I know this is the newbie area. I will look for a more appropriate place to post my question.

post your question here http://www.copytechnet.com/forums/ri...tetner-lanier/

[Tonerbomb]

Welcome!!!!!!!

[mx6turbo89]

Welcome, fellow Tennessean

[blackcat4866]

Welcome! =^..^=

[zoraldinho]

welcome_6.gif