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  1. #1
    fax09
    Guest

    Hello, I am newbie

    Hello.
    Firstable, I wanna say thank you to forum admin, because I can join easily in this forum. I am a junior technician and I hope I can take the advantage of all the topics in this forum.

  2. #2
    Administrator 500+ Posts Aneurysm's Avatar
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    Welcome to Copytechnet.com, the best Copier, Printer, MFP tech site on the internet!
    --
    Snap, Crackle, Aneurysm!

  3. #3
    Trusted Tech 50+ Posts
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    So glad to have you here

  4. #4
    Retired 10,000+ Posts
    Hello, I am newbie

    slimslob's Avatar
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    Bakersfield, CA
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    Re: Hello, I am newbie

    Glad to have you join us.

  5. #5
    Service Manager 10,000+ Posts
    Hello, I am newbie

    Phil B.'s Avatar
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    Re: Hello, I am newbie

    Welcome! Hope you can find this useful to you.

    One thing I would like to ask of ALL newbies, when you post a problem:

    1) List any error codes associated with the machine
    2) Provide pictures/scans of any CQ/PQuality problems
    3) Let us know what you have done/replaced
    4) Give us the life of the consumables

    As a technician.. when you come to a service call you should always:

    1) Ask the customer what issues they are having
    2) Explain to the customer what problems they have described to make sure you have the issues in mind.
    3) Clean the internals and and scan glass
    4) Make sure the consumables aren't at end of life.

    Doing these things ( section 1 ) will enable us to better help you.
    Doing these things ( section 2 ) will give yourself and the customer a better feeling about the service call.

  6. #6
    Field Supervisor 500+ Posts
    Hello, I am newbie


    Join Date
    May 2009
    Location
    Concord, NH
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    Re: Hello, I am newbie

    Welcome Aboard!

  7. #7
    Master Of The Obvious 10,000+ Posts
    Hello, I am newbie

    blackcat4866's Avatar
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    Lapeer, Michigan
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    Re: Hello, I am newbie

    Welcome! =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #8
    Service Manager 1,000+ Posts bob marley's Avatar
    Join Date
    Jan 2012
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    Re: Hello, I am newbie

    Welcome
    Live for yourself and you will live in vain. Live for others, and you will live again

  9. #9
    AutoMajical Resolutionist 2,500+ Posts
    Hello, I am newbie

    Tonerbomb's Avatar
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    Bugaha
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    Re: Hello, I am newbie

    Welcome !!!!!!!!!!!!!!!!!!!!!1
    Mystic Crystal Revelations

  10. #10
    teacher-guide-expert-guru 2,500+ Posts
    Hello, I am newbie

    zoraldinho's Avatar
    Join Date
    Mar 2008
    Location
    SVN
    Posts
    4,943
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    Re: Hello, I am newbie

    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


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