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  1. #1
    uncle3gary
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    removing user data (security risk) from hard drive in canon ir4570

    how do i
    remove user data (security risk) from hard drive in canon ir4570.
    as the copier is being sent to another department or school.

  2. #2
    Service Manager 1,000+ Posts
    removing user data (security risk) from hard drive in canon ir4570

    charm5496's Avatar
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    If it is at a high enough firmware version you go into additional functions>system settings>Initialize all data settings . If that option is not have your local service provider upgrade the machine to the latest firmware so you get that option. Otherwise you can always pull the HDD and buy a new one and have the firmware reloaded on it.

    good luck
    Accidents don't just happen. They must be carelessly planned.

  3. #3
    uncle3gary
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    Quote Originally Posted by charm5496 View Post
    If it is at a high enough firmware version you go into additional functions>system settings>Initialize all data settings . If that option is not have your local service provider upgrade the machine to the latest firmware so you get that option. Otherwise you can always pull the HDD and buy a new one and have the firmware reloaded on it.

    good luck
    thanks
    i'll see if the additional functions is in the menu?
    we want to keep the machine working but clear all user data.

    i take it the machine will not function if the 'entire' drive is reformatted
    on a pc for instance.

  4. #4
    Service Manager 1,000+ Posts
    removing user data (security risk) from hard drive in canon ir4570

    charm5496's Avatar
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    no you would have to have a tech come out and reload the firmware for it to work again, but it would definetly clear off the data if done correctly.
    Accidents don't just happen. They must be carelessly planned.

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