had one brought into shop, don't normally work on this brand. several issues:
one, the paper trail edge stops at exit most of the time (manual says pc10 sensor) the only sensor I can find is in the fusing unit, seems to be operational.
when it does stop, it get a paper size mismatch error, I pull paper out of tray and reload and all is well.
when I can get it to pass paper, the config sheet seems to start about 2-3 inches down from lead edge...is that normal? when I print menu map, the trail edge runs off the end like the registration is off.
when I print demo page, the registration seems off and the magenta is faded bad (that's all I can see on paper), but the image is good on the transfer belt. I get a transfer roller error when that one prints.
any ideas?
thanks
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