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Senior Tech
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Xerox guy looking for help on Epson sc30670 service program availability.
"Needs Damper Kit". I purchased the kit, went to install it and to reset the life counter, the found out I need a service program. The manual said to enter diagnostics, service program...... I figured the service program could be accessed in diagnostics. I think it's a program run on the tech laptop or the customers station, separate from the machine (?)
Any help on this one?
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