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  1. #1
    Senior Tech 100+ Posts
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    Dot matrix Printer - Compuprint SP40 Plus

    Hi everyone,
    The printer prints the Self-Test page correctly. When I use the printer driver to print two documents, after the first print the printer remains “WAITING MEDIA; INSERT MEDIA” even when the paper is loaded.
    Can you please assist me.
    Thanks

  2. #2
    Service Manager 1,000+ Posts
    Dot matrix Printer - Compuprint SP40 Plus


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    Re: Dot matrix Printer - Compuprint SP40 Plus

    It sounds like it's waiting for the correct media (orientation/type, I dunno) to be loaded. It looks like it's a "receipt" type printer. Not really a FULL impact printer.

  3. #3
    Service Manager 1,000+ Posts
    Dot matrix Printer - Compuprint SP40 Plus


    Join Date
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    Lutherville, MD
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    Re: Dot matrix Printer - Compuprint SP40 Plus

    From the USER MANUAL.

    "Data are sent to the printer, the printer is waiting for the insertion of the paper."

    If you've done what the USER MANUAL says to do, then you probably have a faulty or obstructed sensor or a faulty sensor board.

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