Samsung 8380

[joelsa12]

The copies get light on long runs???? I am confused. Brand new machine. Any suggestions besides send it back to Samsung.

[manuals4you]

Have you changed the cartridge?

[joelsa12]

Drum or toner cartridge. I mean the machine is brand new I would hope that there would not be too many things wrong with it. I already had to put a new yellow drum in it because it was deffictive. Would lightning strike twice in one machine? I am really not impressed with the quality of this machine.

[pacman]

Firmware update?

[joelsa12]

That has been done, but I called Samsung on this yellow drum on the machine that went bad, and they had me roll it back. They said they were having issues with the new firmware. I do not know the number off the top of my head, but it is the lastest minus one.

[copytechman]

I'd second the firmware thing, I have 2 of these and I'd have to check what the latest software is, I think IIRC that its 81, but I'll get back to ya.. the latest software supposedly fixes a buncha things...

Regards!
A.

[pacman]

.811 is the latest,

[copytechman]

Just checked, 83 is the latest version!

Regards!
A.