Oki C9500 belt near end of life-changed -no reset

[axyun]

Transfer belt was changed while near end of life message was diplayed. How does one reset if changed before actual end of life.
Also getting cyan + majenta toner sensor error. DId some cleaning but still get messages.Frank

[Eric1968]

The belt resets itself automatically. There is a fuse that will blow when you place a new belt.

Are the C and M toner cartidges firmly connected to the drums? Could also be a faulty tonersensor in the drums.

[copytechman]

Typically toner sensor failures are caused by one of 2 things with those machines, either not firmly / properly seated cartridges (toner on drum) or a mechanical failure internally in the drum unit (toner sensor gear won't turn, and thusly toner sensor mechanism in toner cart wont agitate and the machine looks for that). easiest way to check for drum failure is to remove toner cart from drum carefully and reseat drum firmly in machine (cuz it gets lifted as well) and jig the cover switch with it open to watch the toner sensor drive gear (on the drum cartridge) with the drum sitting firmly when it get driven you (should) see the toner port get agitated and the toner sensor gear rotating.. if it doesn't u may have a bad drum.. I've seen gears bust and blades flip on those models. also like I said, the drum won't rotate if its not seated firmly when drive is applied.. be careful! it gets lifted up by the xfer belt then lowered, when its lowered, without the toner cart on it it may not seat back into its drive gears fully and may mislead u.. u may also have to (GENTLY) hold it in place when drive is applied, cuz they have a tendency to lift up.. u may wanna call a tech in to look @ it... but thats my (more than) 2 cents worth!

Regards!
A.

[axyun]

Thanks Copytechman. What about the transfer belt not resetting to zero. Are you supposed to wait til end of life expires for it to reset when installing? FRank

[copytechman]

Nope not usually. Just install a new one.. what can happen is that theres a sensor @ the right hand side where the belt sits that may come loose or off.. if its not installed correctly it'll make the machine think it needs a new belt b4 its time.. (it makes the machine think that the xfer belt waste toner is full.

Regards!
A.

[axyun]

Thanks again. I'll check that out. Frank

[axyun]

I am still having problems with the c9500. Ifailed to see the sensor on right side and was wondering as somehow it slipped past me about the reset fuse mentioned. Where on belt unit would I find it? Perhaps it blew somehow prematurely and that is why it still says near end. I have not been back to customer in 3 weeks as i got discouraged.
I took out the black toner tonercartridge as well to see the difference between that and the ones getting a toner sensor error. I did something wrong when removing and replacing black cartridge and then that also got toner sensor error. I will have to go back and just got off phone with customer who called to remind me messages are still there and if i had further info.
I noticed when I was there 3 weeks ago that customer had new drum and toner cartridges.I don't know anyone servicing this unit or i would pay him to come with me .
I just saw a post onC9500 with transfer belt near end and Blackcat was saying he changed belt before end and it did not reset and was told by Okidata he had to wait til end as fuse blew prmaturely and at end you would need a good fuse to blow . I had assumed this but was told it would reset anyway.
I saw a reset procedure on fixyourownprinter.com thoughit might be for another model. it supposedly resets counts for toner, drum. transfer, and fuser. Frank

[axyun]

I spoke to Oki Data today and a support specialist said that the transfer belt counter would not reset if changed with a near end message was in display. he said you need to wait until end of life message appears. He said another belt would have to be installed at that time.
So it looks as though I will need to get the proper fuse and install it when end of life message appears. As I mentioned earlier there was a counter reset procedure which reset all counters (drums,toner,belt,fuser) which sounds like a system reset to me. Anyway that worked on several models most of which were in the C5 series.
I thought it was mentioned on that site that the toner sensor error messages also disappeared. I will explore it further as I will be going back to customer within next several days. Thanks again for all your input. Frank/ActionPhotocopy

[axyun]

Sorry to keep saturating you guys with info but I just realized that the printout of Device Statistics shows total of 29,000 prints---way below the 80k transfer belt life. This means "belt near end" message is very premature and if due to possible full waste container then why not reset after new belt with empty container. Elementary my dear Watson. We need Sherlock.Best wishes. Frank

[axyun]

The transfer belt came to "end of life" and machine was disabled. This was with a new belt which blew fuse but did not reset. I found and ordered a set of four 1/16 amp fuses and installed one in transfer belt. The machine reset. Before reinstalling transfer did a more thorough cleaning and toner sensor errors disappeared. Thanks again for advice. Frank