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  1. #1
    Technician Sharpshooter's Avatar
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    Xerox Phaser 8560DN Trouble

    Hi,

    I have a customer machine Phaser 8560DN says in the display that I should fill magenta ink but it is 100% full. Anyone got any clues what it can be?

  2. #2
    Service Manager 250+ Posts landspeeder's Avatar
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    could be the sensor flag in the ink loader not moving correctly..ink loaders arent the most dependable also look for a split cube but thats usually black

  3. #3
    Technician Sharpshooter's Avatar
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    Thanks for the reply. I have forgotten close this thread. I solved the problem by dissambling the inkloader from the machine and took out all the ink catridges from the loader. Clean all the sensors and then reassembled it. It worked just fine after that.

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