Hi we have a system in place where remote MFD's report toner outages to us by email notifications.

We have previously had this setup on the CM6040 and also the CM4540 - both these devices have locations for Email Alerts to be setup to a specific email address and you can select the units/faults you'd like to be alerted on.

We have recently installed a Pro M476DN and for the life of me I cannot find anything on the web connection page to set this feature up. I have called HP directly for guidance and they weren't much use at all. They couldn't even confirm if the device had the feature or not. I have also read the White Papers and User Manual and there appears to be no reference to this what so ever.

Could someone please confirm that I'm not mad and this device doesn't have the Email Alert Notification section and cannot do this?