Hello, I am new to this forum and am really hoping someone can help. We have an Oki MFP CX3641 that we bought new in 2009 and had under contract until the company no longer supported it. We use it as our proof printer and recently it quit finalizing the startup procedure. It will go through all the steps and get to the last screen where the toner levels are shown but the screen keeps saying please wait... I have left it that way for hours and it never goes further. I tried (up arrow, down arrow, menu) buttons on startup but that does not seem to take it into system maintenance mode as it should. The machine has an embedded Fiery Rip. I am hoping I can do some sort of restore or format so we can use it again. Thanks in advance for anyone willing to help!
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