Good morning all.
I'm trying to find out what's wrong with this machine I'm not familiar with. It's the first time I repair this model in general and this one machine in particular.
Before I had the pleasure of being aquainted with it, the drum unit assembly was replaced and, I've been told, the replacement procedure was carried out as per the instructions.
The problem is that now the machine claims the toners C, M and K are empty - but the K toner is new, it clearly has toner inside it, but the machine keeps telling it's empty.
Sadly I don't have either the drum replacement sheet and the machine's service manuals (hint! hint!), so I'm a bit at a loss here.
If anyone familiar with either the machine or the problem (or, preferably, both) reads this, some help would be greatly apreciated.
Cheers!
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