I'm hoping someone here can steer me in the right direction. I've got a Kip 7100m with the two roll feeder that does not recognize the paper. The screen says "Roll 1 Not Found", "Roll 2 Not Found." It still holds the correct paper information size and type.
In service mode I was able to see the paper sensors PH6 and PH7 change state from low to high when paper is present. I can also hear the feed clutch click in service mode. So I have some confidence that the modular drawer connector is not damaged or insulated with paper. Naturally I looked too. I've already replaced the main PWB, no change. I can see that the drawer is being provided with four 24.1vdc lines. I'm fairly sure that the drive is being provided by the main body, and I can see it turning.
What am I missing? =^..^=
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