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  1. #1
    Senior Tech 100+ Posts Ducttape n Glue's Avatar
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    Oce TDS 400 error restart printer 12502

    Hello All, customer has an OCE TDS 400 and every time they try to print they get 'restart printer 12502'. Does anyone know what that means or does anyone have the service manual for it? Thanks!

  2. #2
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    Re: Oce TDS 400 error restart printer 12502

    Quote Originally Posted by Ducttape n Glue View Post
    Hello All, customer has an OCE TDS 400 and every time they try to print they get 'restart printer 12502'. Does anyone know what that means or does anyone have the service manual for it? Thanks!
    hello
    This massage can be from drawer , check knife home position , and the pulse disk inside drawer also
    Other drawer sensors damage !!
    Zachrobert

  3. #3
    Senior Tech 100+ Posts Ducttape n Glue's Avatar
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    Thumbs up Re: Oce TDS 400 error restart printer 12502

    Quote Originally Posted by Zachrobert View Post
    hello
    This massage can be from drawer , check knife home position , and the pulse disk inside drawer also
    Other drawer sensors damage !!
    Zachrobert
    Yup, cutter! Thx

  4. #4
    Senior Tech 100+ Posts
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    Re: Oce TDS 400 error restart printer 12502

    had same problem.
    check your controller wire that connected to plotter or scanner which that show restart printer.
    if it doesnt help switch wires.
    also clear all jobs on controller.

  5. #5
    Senior Tech 100+ Posts Ducttape n Glue's Avatar
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    Re: Oce TDS 400 error restart printer 12502

    Quote Originally Posted by Zachrobert View Post
    hello
    This massage can be from drawer , check knife home position , and the pulse disk inside drawer also
    Other drawer sensors damage !!
    Zachrobert
    It was the cutter! Thanks

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