DP3510 Half print out

[Logged-on]

I've had this problem one time, it was on a 6020. I knew it had nothing to do with the copy process because it occurred when scanning documents to their desktop. I'm not sure I approached this in the right sequence or not, but, first I replaced the CCD, that didn't work, next replaced the cable from the CCD to the SC board, and again it did not work. Finally I replaced the SC board, about 6 months later I returned to the account they said they haven't had any issues since I replaced the SC board.

Hope this helps, good luck.

[vedder]

This might be no help at all, but have you tried a ram initilize all job clear etc, I have had a few panasonics doing random things, admittently later models, but I always do that first because it has cured "strange" problems in the past.