For scanning, plug your laptop straight to the copier vis crossover cable, and try scan to your pc. if it works, try double check on the windows firewall setting, internet security software.

for copying, it sounds like the memory is filled up after 8th pages. Try do an All job clear and see how it goes. or perform a shipment set at ram initialize at F6. MAKE SURE YOU BACK UP ALL THE SETTINGS WHEN YOU PERFORM "SHIPMENT SET," AS IT WILL RESET ALL SETTINGS BACK TO FACTORY DEFAULT AS IT WAS NEW OUT OF THE BOX!!