panasonic dp-1520p

[jvargas]

Hi, I have one customer with dp-1520p, when you turn on its is ready to copy, but you press the start button, and nothing happen, only a beep, then I went to service mode, in F2 and it work, i can made copies one by one, thanks for help me

[mojorolla]

You could have a number button stuck on the op panel. Try putting in 5 and see if the display changes. If not, a button is stuck.
Can you print anything from F1 or F9 in service mode?

[jvargas]

yes, I can do that the copier work in service mode F2, in single copy, the start key work great in this mode

[JustManuals]

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[jvargas]

yes i paid for it but in other place, more cheap, thanks

[Logged-on]

Can't say I've seen this occur before, but to me it sounds like something in your settings has been changed. I would print out the F5/F6 parameters, and check for the "*'s" if you see any it means a setting has been changed, also check your tray settings and obvious things like that. Also if you go into General Settings, you should also be able to print out a list, and you can check to see if the customer possibly changed some setting, maybe set a tray to special paper or something.

[jvargas]

thanks, the problem gone, the customer is very happy, i reset all, its work