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  1. #1
    Senior Tech 100+ Posts
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    DP 8045 Touch Screen issue

    Hi everyone! I just received about 100 of these DP-8045's, and 18 of them so far have partial working touch screens. Does anyone know how to do a calibration for this issue? Thanks for your help....

  2. #2
    Field Supervisor 500+ Posts 20gaugeO/U's Avatar
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    Shut off both power switches. Turn ONLY the front one on. Hold down the Energy Saver and Function keys. Turn the back power ON. Hold down while it boots (30 seconds or so). When a "+" is in the upper left corner, release energy saver and function keys. Touch the "+" in the left edge, then right edge, and center. Cycle the power.

    However the touch screens may be separating.............we are just finding this out on multiple models all using the same part.

  3. #3
    The Wolf 2,500+ Posts mojorolla's Avatar
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    We had a rash of these issues last year. If you try the calibration and it beeps when you touch the screen but does not respond,shut off the sub power. If the machine will not power down until the main power is cut, it is 100 percent touch screen replacement. The 3030 has the same touch screen also, but not the same failure issues though.

  4. #4
    Senior Tech 250+ Posts oeshuron's Avatar
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    Mojorolla,

    We have an 8035 that has a bad touch screen. Panasonic is backordered till the end of November for new ones. Would the touch screen from a DP-6010 (DZTE000044) work in this unit? Did they change anything when adding the R to the end of the part number?

  5. #5
    The Wolf 2,500+ Posts mojorolla's Avatar
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    It should work. They added an R to some LSUs and they seem to work.

  6. #6
    Field Supervisor 500+ Posts 20gaugeO/U's Avatar
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    DZTE000044RA --- R was ROHa compliant--they have added the additional A on the end (not sure why)

  7. #7
    Senior Tech 100+ Posts
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    Apparently Panasonic has just released a bulletin addressing the touch screen...

    <Hot off the Press>

    SB-14-TouchPanel_Change_(M-0226i)__DP-8060Series.pdf

  8. #8
    Senior Tech 250+ Posts oeshuron's Avatar
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    The DZTE000044 from the DP-6010 did indeed work in our DP-8045. Panasonic did send us a free replacement probably due to the bulletin Logged-on posted.

  9. #9
    ramseethu
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    Quote Originally Posted by 20gaugeO/U View Post
    Shut off both power switches. Turn ONLY the front one on. Hold down the Energy Saver and Function keys. Turn the back power ON. Hold down while it boots (30 seconds or so). When a "+" is in the upper left corner, release energy saver and function keys. Touch the "+" in the left edge, then right edge, and center. Cycle the power.

    However the touch screens may be separating.............we are just finding this out on multiple models all using the same part.
    hi
    i have tryed above one its working fine but its happening frequently any other permenent fix solution

  10. #10
    Field Supervisor 500+ Posts 20gaugeO/U's Avatar
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    Get Free replacement touch screens. Fill out the bulletin that Logged-on posted above. We have replaced a handfull as they come up and have had no new issues.

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