Thanks Thanks:  0
Dislikes Dislikes:  0
Results 1 to 9 of 9
  1. #1
    Senior Tech 100+ Posts
    DP-C262 touch panel not working


    Join Date
    Jan 2008
    Location
    Schenectady, NY
    Posts
    126
    Rep Power
    34

    DP-C262 touch panel not working

    I have a DP-C262 that the touch panel does not work. The ten key pad, mode keys, and Start/Stop/Clear Keys all work. The LEDs all light when they are suppose to. The LCD display is working correctly and lit.
    We have replaced the entire control panel assembly, the SC board, the Scanner board, and the EC PC board. Anyone else ever have this problem? Thanks for any help

    travi

  2. #2
    Service Manager 5,000+ Posts
    DP-C262 touch panel not working


    Join Date
    Jan 2006
    Location
    Las Vegas, NV
    Posts
    9,940
    Rep Power
    153

    Lightbulb Re: DP-C262 touch panel not working

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from


    Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com

  3. #3
    The Wolf 2,500+ Posts mojorolla's Avatar
    Join Date
    Jan 2010
    Location
    Cleveland OH
    Posts
    2,512
    Rep Power
    125

    Re: DP-C262 touch panel not working

    Try calibrating the touch screen. Power main switch off, hold down energy save and function keys and power on. Continue to hold until the plus signs appear. Touch each one and the machine will boot when calibrated.


    Failing to plan is planning to fail!!!

  4. #4
    Senior Tech 100+ Posts
    DP-C262 touch panel not working


    Join Date
    Jan 2008
    Location
    Schenectady, NY
    Posts
    126
    Rep Power
    34

    Re: DP-C262 touch panel not working

    Quote Originally Posted by mojorolla View Post
    Try calibrating the touch screen. Power main switch off, hold down energy save and function keys and power on. Continue to hold until the plus signs appear. Touch each one and the machine will boot when calibrated.


    The touch panel will not even sense for calabration. We already tried it.

  5. #5
    Field Supervisor 500+ Posts 20gaugeO/U's Avatar
    Join Date
    Feb 2009
    Posts
    547
    Rep Power
    41

    Re: DP-C262 touch panel not working

    What part # did you use or did you swap from another machine? Recheck connectors in the control panel

  6. #6
    Technician
    Join Date
    Mar 2011
    Location
    Orlando
    Posts
    17
    Rep Power
    0

    Re: DP-C262 touch panel not working

    Quote Originally Posted by 20gaugeO/U View Post
    What part # did you use or did you swap from another machine? Recheck connectors in the control panel
    You could have 2 bad LCD's. The touch screens go out on them.

    I've had more than a few bad ones, both on the C3's and on the B/W boxes as well.

    On the B/W boxes you can interchange just the LCD.

    On the C3's I've had no luck changing just the LCD.

    Try a working LCD on the Box and see if it may just be 2 bad ones that you've run into.

    3 connectors that mate the LCD to the box need to be checked as well, just in case.

    If you find that it's the box not the LCD, then I have found that a firmware update has helped me in the past.

  7. #7
    The Wolf 2,500+ Posts mojorolla's Avatar
    Join Date
    Jan 2010
    Location
    Cleveland OH
    Posts
    2,512
    Rep Power
    125

    Re: DP-C262 touch panel not working

    Try removing the two collar screws and remove the touch panel pivot cover. The 3 connectors are right there and can easily back themselves out if not routed properly.


    Failing to plan is planning to fail!!!

  8. #8
    Trusted Tech 50+ Posts
    Join Date
    Dec 2008
    Posts
    71
    Rep Power
    32

    Re: DP-C262 touch panel not working

    it might sound stupid, but this is what i do first when I encounter this problem. get a fresh piece of paper (8.5x11) from the paper tray, then use the corner slide it between the touch panel and the top cover. use one corner per side. most of the time I see some dust, donuts icing, and sand(dunno how it got there) in those gaps. they will press on the touch panel and the machine thinks that someone is pressing on the panel, so when u try to use it, it will not work. But the chance on two bad touch panel is slim. this method only take 20seconds, wont hurt to try it out.

  9. #9
    Senior Tech 250+ Posts
    DP-C262 touch panel not working


    Join Date
    Oct 2016
    Location
    Glenwood Springs, Colorado
    Posts
    359
    Rep Power
    35

    Re: DP-C262 touch panel not working

    Are the touch screen and the LCD two different parts on the DP-C625? I will try the paper corner trick, but suspect the touch screen has failed.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here