DP-C322 sorter inop.

[Gar the pilot]

A client just got a DP-C322 with a sorted that seems to cycle when the copier is turned on, but if I choose sort it just sits there when I try to copy. Works fine in non sort and copies look fine now that I have cleaned it. I am a mita / Samsung tech who also does A few color BizHubs, and B/W everything. No manual yet for this and not sure if Pana does a "reset disable" like the Mitas.
Thanks
Gar the Pilot

[subaro]

Are you selecting the number of copies you want. Maybe you have done it, but just something you may have overlook.

[onetek]

Can you post machine information printout in F9 mode,("function"+"copy"+"3" then "F9", then "print device settings" then "machine information") so we can see the installed finisher as well as any errors...
If you select the finisher as exit tray, without sorting, does it works?

[Gar the pilot]

I haven't tried the sort as the exit tray yet. I will next time I am there. I should be installing a Fax at the end of the week. She is in no hurry as the sorter is a bounes that came with the copier, and it was part of a debt collection. Way more copier that she needs and it came with lots of extra toner. She used a Canon PC6 before this Panasonic and a tiny HP for color printing.
Thank You
Gar the Pilot

Flying season is coming up and off we go into the wild blue younder. Will fix copiers for Airplane fuel

[tnrtt]

Does it output to the finisher in non sort mode if you select it? Was the finisher detached when you installed it? Is the finisher a DA-FS320(small finisher) or a DA-FS325 saddle stitch finisher?

[mojorolla]

As suggested, the F9 print out will show "NO" if the finisher is not detected.
There is also a power supply (10) needed and the IPC board (9) that plugs into to EC board.
Capture.JPG

[subaro]

According to the basic operations manual pg 34 , the functions below is avaliable.

Select a Finishing mode.

Optional Finisher is not installed.
Sort, Rotate-Sort, Non Sort or Rotate-Group

copier operations manual pg. 47

Optional Finisher is installed.
Shift-Sort, Shift-Group and Staple mode are available

So, apparently this machine can do limited sort function without a finisher. with finisher installed extended sort functions.
Never knew this, untill i read the manual.