Hey guys,
I wanted to introduce myself real quick. I'm John, and I'm the service manager for a Sharp dealer in central California. Some quick background here... I spent several years trying to survive working on 100% commission as a financial advisor. After getting my butt handed to me, I tried my hand in copier sales. I finally came to the conclusion that I have no business being in sales.
Anyways, it's a long story how I ended up being thrust into the position of service manager with zero experience. On top of that, the lead technician quit shortly after I got started, and I haven't found anyone to fill those shoes yet.
So here I am, a year later. I realize that I don't stand a chance unless I continue to learn the technical side of our business. I'm up for the challenge, and looking forward to learning from this community. Hopefully at some point I'll be able to contribute back.
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