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  1. #1
    Senior Tech 250+ Posts vincent64's Avatar
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    When to write a machine off?

    When do you write a machine off?
    After floods, getting turned over in a truck, fell off a loading dock, ect.
    Post some of your moments when you wrote one off.
    I have had several, being though 2 hurricanes down here, they were due to water damage, and one they moved the machine, cleared off part of the celling that fell in on it, and started to use it, I get the call, making bad copies, take a look at it, and I see this big brown stain on the drum, took some asking, but I found out what happened, stain was from water leaking in through the tar and gravel roof.

  2. #2
    Field Supervisor 500+ Posts gwaddle's Avatar
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    Re: When to write a machine off?

    We had one that went through a tornado which destroyed about half the town where it was located including the building it was in about two years ago. Brought the copier into the shop, vacuumed and blew the dust out of it, fired it up and it ran like a champ. Took it to the customer's branch office and they are still using it. Sharp MXM 283. Still like those machines.

    We did have a color machine fall off the lift gate of the truck. It died.
    I know I should be ashamed of myself. Strangely though, I am not.

  3. #3
    Master Of The Obvious 10,000+ Posts
    When to write a machine off?

    blackcat4866's Avatar
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    Re: When to write a machine off?

    I was sent out to get two HP Designjet 500's contract ready. My first clue that this was not going to be possible was the fact that they were 9 years old. The second clue was that they had been stored in a barn for the last 5 years, and had 2" of bat guano on them. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    AutoMajical Resolutionist 2,500+ Posts
    When to write a machine off?

    Tonerbomb's Avatar
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    Re: When to write a machine off?

    If it got WET, it's done!!!!!!!!!!!!!! If it got dumped in a truck, It's done!!!!!!!!!!!!!!! Even with insurance paid repair it will not go on contract for any service!!!!!!!!!!!!!!!!!!!!!!

    The insurance man wants to pay a fixed amount once and have you put it back on maintenance and live with the after effects!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    Mystic Crystal Revelations

  5. #5
    Not a service manager 2,500+ Posts Iowatech's Avatar
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    Re: When to write a machine off?

    Advice from the rumor mill has told me that manufacturers of business machines are required by law to support their products for seven years (at least in the U.S., anyway). So, while that could be a bunch of stupid nonsense, I do try to suggest that people consider budgeting for a new machine if I come across one that old in the field.
    As far as machines I had a hand in writing off, I had a service call on a machine that got water damaged from a fire next door. It was in the middle of winter, and while the power was on the gas service was not and as such there was no heat in that building. So the machine was full of ice, and while it would have made for a fascinating find for archaeologists exploring the Arctic regions of Earth, it was quite done as far as copying was concerned.
    That actually irritated me too, as it was a 3M 516, which was one of my favorite machines from back in the day.
    Last edited by Iowatech; 11-18-2015 at 02:45 AM.

  6. #6
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
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    Re: When to write a machine off?

    There are many signs an flags for writing off a machine or even parts in a machine.
    Damages which amounts to over half the replacement machine or item value is a good sign for writing it off.
    We've had brand new machines ,still sitting in the box, written off because of outside damage to the package.
    Mind you, one new MPC5000 still in the create was dropped off the back of the delivery truck by a forklift, giving enough damage to be written off new.

    Some of the usual write-off flags.
    o Pest infestation
    o Water
    o Fire
    o Fusion
    o Transport
    o Drops
    o Falls
    o Vandalism
    o Theft
    o Chemical/Industrial spills
    o Dust (mining areas)
    o OEM Specifications Breach (Eg.Wrong Toner)
    o
    o
    o Boat anchor(kidding... )
    Inauguration to the "AI cancel-culture" fraternity 1997...
    •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

  7. #7
    Senior member of CRS 2,500+ Posts
    When to write a machine off?

    ZOOTECH's Avatar
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    Re: When to write a machine off?

    Quote Originally Posted by NeoMatrix View Post
    There are many signs an flags for writing off a machine or even parts in a machine.
    Damages which amounts to over half the replacement machine or item value is a good sign for writing it off.
    We've had brand new machines ,still sitting in the box, written off because of outside damage to the package.
    Mind you, one new MPC5000 still in the create was dropped off the back of the delivery truck by a forklift, giving enough damage to be written off new.

    Some of the usual write-off flags.
    o Pest infestation
    o Water
    o Fire
    o Fusion
    o Transport
    o Drops
    o Falls
    o Vandalism
    o Theft
    o Chemical/Industrial spills
    o Dust (mining areas)
    o OEM Specifications Breach (Eg.Wrong Toner)
    o
    o
    o Boat anchor(kidding... )
    Does human urination fall into any of your categories?
    "You can't trust your eyes, if your mind is out of focus" --

  8. #8
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: When to write a machine off?

    I had a RICOH MP6500 that worked well after 2 weeks outside in the rain.
    And a KM C364e that had survived a flood. ? I have seen the effect even a small drop will do to a C364e. You can forget about it. it will take out 2 weeks to straighten the thing out.

    The only machine i wrote off was a panasonic Workio 2310. firmware update failed due to my fellow tech pulling the network cable in the middle of the procedure.
    Whatever

  9. #9
    Field Supervisor 500+ Posts
    When to write a machine off?

    Blizzoo's Avatar
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    Re: When to write a machine off?

    Hm, I still have some Minolta analog who don't wanna die.
    I wrote off many printers and old copiers due to lack of parts, expensive parts and rats/kitchen bugs damage.
    Defects are simple, our mind is complicated

  10. #10
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: When to write a machine off?

    Any time you can buy the machine at Staples for $250.

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