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  1. #11
    Service Manager 250+ Posts
    Join Date
    Apr 2006
    Posts
    256
    Rep Power
    39
    What kind of trade in you going to give me?
    They bought it used 12 years ago from you

  2. #12
    Service Manager 250+ Posts
    Join Date
    Apr 2006
    Posts
    256
    Rep Power
    39
    bypass not working.
    doc feeder problem

  3. #13
    Service Manager 250+ Posts lkrsardis's Avatar
    Join Date
    Dec 2007
    Location
    batesville ms
    Posts
    316
    Rep Power
    37

    Idiots

    Ok it's 4:45 in the afternoon. "Can you come now" Yea right.
    Attached Images Attached Images
    Like the United States Postal Service It's a miracle it works!

  4. #14
    Service Manager 250+ Posts
    Join Date
    Apr 2006
    Posts
    256
    Rep Power
    39
    remove misfeds????

  5. #15
    Service Manager 1,000+ Posts
    What's the most whack customer description???

    10871087's Avatar
    Join Date
    Jan 2005
    Posts
    1,146
    Rep Power
    61
    On short runs everything works fine but whenever I do long runs the paper in the exit tray is really hot.

  6. #16
    ALIEN OVERLORD 2,500+ Posts fixthecopier's Avatar
    Join Date
    Apr 2008
    Location
    The Republic of Pineland
    Posts
    4,716
    Rep Power
    134
    This stupid machine won't make a copy. It keeps telling me to put 11x17 paper in and I don't have any.
    Yes mam, if you will remove the other papers off of the sensors on the document feeder the machine will stop thinking you have an 11x17 original.

  7. #17
    Service Manager 250+ Posts lkrsardis's Avatar
    Join Date
    Dec 2007
    Location
    batesville ms
    Posts
    316
    Rep Power
    37

    Oh man

    This could go on forever.
    Like the United States Postal Service It's a miracle it works!

  8. #18
    Toner Monkey 250+ Posts
    Join Date
    Mar 2008
    Posts
    418
    Rep Power
    38
    On a Ricoh 1075 and also a 1022 with the optional LCT

    "Paper won't feed from the A3 (DLT) tray, keeps constantly jamming"

    ...on arrival A3 (DLT) paper loaded into the A4 (LT) tandem tray

    "Machine overheating"

    ..."no sir, that's a fusing unit, it's supposed to get hot"

    "Copies coming out blank"

    On arrival demonstrate that originals should be fed into the DF with the side to be copied facing up.

    Best one ever was at a school that "recycled" paper from unwanted copies....

    "Copies coming out with wrong stuff on the reverse side"

  9. #19
    Service Manager 1,000+ Posts
    What's the most whack customer description???

    10871087's Avatar
    Join Date
    Jan 2005
    Posts
    1,146
    Rep Power
    61
    Every Mita tech has had this phone conversation at some point in their career


    Customer: I need service, my machine only makes one copy at a time.

    Tech: Is your "add toner" light on?

    Customer: Yes, but it only makes one copy at a time

    Tech: That's because your add toner light is on. Remember you had the same exact problem last month when your "add toner" light was on.

    Customer: I know, but it only makes one copy at a time

    Tech: That's because your "add toner" light is on

    Customer: I know it needs toner but it only makes one copy at a time

    Tech: It is supposed to do that, until you add toner it will only make one copy at a time.

    Customer: Even when I put the original on the glass, it still only makes one copy at a time.

    Tech: what part of "add toner" is most difficult for you to understand?

    Customer: My machine only makes on copy at a time

    Tech: Do you have any toner?

    Customer: Yea, but I think my machine is broken, it only makes one copy at a time.

    Tech: Argh, OK, I swing by this afternoon and see if I can fix it for you

    Customer: Fix What?

    Tech: Your copier

    Customer: Oh yea, did I tell you it was only making one copy at a time?

  10. #20
    Prince of Darkness Ozzy's Avatar
    Join Date
    Jul 2006
    Location
    West Memphis
    Posts
    33
    Rep Power
    36
    Quote Originally Posted by 10871087 View Post
    Tech: what part of "add toner" is most difficult for you to understand?
    Classic!

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