Time for a rant
[rant]
I fucking can't stand "technicians" who can't ask even the most basic of technical questions. Seriously, you're allegedly a technician so prove it.
If you've been to a machine twice and replaced "everything" but still can't post a question containing the specific Jam, Alarm, Error or Self Diagnostic code you're trying to resolve please go somewhere else for help. What does your jam look like, is is folded, accordioned or other? How about the line on your copy, is lead to trail, side to side, what does it look like, how about duplex, or print vs. copy?
If you're gonna say it "won't print" and you've updated drivers, firmware and "tried everything" please feel free to tell us what "won't print" means. does it ping, print a test page, is it a particular application, does it work from other workstations or not. Seriously, prove to the world that you're smarter than the end-user that called it in and maybe someone can help you with a solution instead of jacking around all day playing 20 questions.
[/rant]
OK, rant over, time to get back to work.
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