It was mentioned in another thread how a tech couldn't find the open latch on a machine and had to have the customer show him. Of course, we've all been there at one time or another. But it got me to thinking about the old days--before smart phones or Google or even forums where we could communicate.
My dad was an indie tech, who would work on anything. I don't know how he did it. As an indie myself now, I have access to soooo much. He had nothing. As a kid, I remember him digging through those generic manuals they used to make. I can't remember the name of them--they were made of colored paper and they'd have a ton of different machines and all the different error codes. They were often inaccurate, and he'd try calling dealers and/or manufacturers to try and pry information from them (a lot like pulling a tooth out of a croc's mouth.)
To walk into a machine blind, with no backup whatsoever, every day... the guy had BALLZ.
And most of the time, he'd pull it off.
Hats off to you older indie techs.
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