NUTS
Since 2011, the Journal reports, the database has received 1.5 million complaints, including about 320,000 complaints last year as detailed in a report the bureau made to Congress earlier this month. The CFPB also advertises on its website that 97 percent of complaints sent to companies get timely responses.
The complaints cover a range of financial products, debt collection (377,300 made since 2011), mortgages (301,600), credit and consumer reporting (138,300), credit cards (132,200), and student loans (54,400), as well as vehicle loans, personal loans and payday loans. A search of the database by financial institution names shows that out of over a million complaints listed, searches for Bank of America got over 74,000 hits, over 62,000 hits for Wells Fargo, over 51,000 for JPMorgan Chase and Co., and over 41,000 hits for Citibank.
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