1 of our customers is asking if it would be possible to return a new copier if it doesn't meet their needs. And get another machine.
They have not ordered anything yet, I've been suggesting renting a machine so they can see how it will be used.
The machine would be something we would have to order- 25-35 color cpm copier.
Just curious how other companies handle that sort of thing.
I can only think of 1 time we sold a machine and then picked it up in maybe the last 10-15 years. Color copier we had on hand already- problem was connecting it to a MAC for scanning.
About 2 years later, same customer purchased a different color copier that connected ok.