Yea why cant they just ask if the toner stock is ok... Have to drive out for a call then a delivery!
Miss one service controller. out of this world with how she collected information. Even gave me parts recommender to carry along, now that was what you call caring.
Jip that is a great habit to be able to sit with your calls and get a better understanding of the problem and calling the customer to get an idea or to even fix the issue.
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