We tend to have meetings every 3 months or so and usually end up having breakfast courtesy of the management, and usually it is quite productive as our engineers have been able to get our sales people to do the required paperwork when and how we like, we have also got the sales people to work more closely with the service dept. as it is the engineers that go to the customers more often and so are better able to see and understand what the customers requirements really are.
So on the whole I'd say they are worth it, so long as everyone listens to what everyone says.
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