Not really copier related but I sell a computer program I made and had one user that got a strange problem. I asked her to take a screen shot of the error she was getting. She replied "I can't take a screen shot because my printer is out of ink"
One frequent stupid question I get is if my software keeps working when the computer is off.
Something else, the other day my uncle was over and looking at my Canon copier, he looks at the four cartridges (black, cyan, magenta, yellow) and says "It only has black, cyan, magenta and yellow, so how can it print in color?"
' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!
OK, so here are 2 stories I got.
First is from the regional KM tech guy we work with.
A copy shop was reported to the consumer protection because they "refused to print white" on color paper.
When the CP official went to the scene the owner tried to explain that the request was impossible to begin with and when the owner tried to question the officials knowledge about basic laser printing technology, he shrugged it off with "I don't need to know this".
So it got to the point where the owner told the official that for one part that he can take over the business if he's a know-all for the other part the CP office will be sued out out of the Universe )
Eventually the problem was settled without a fine, so happy end.
The other one is from a parter who we got a B/W copier.
My colleagues installed it at the office and the first question was how does it make color copies.
So they replied "You buy the three color toners, mix it together and insert it. It should give some color to the B/W copies."
During Limerick Day, I came up with the following, you might enjoy.
There once was a copier that broke,
The solution to which was a joke.
So with a big grin,
I plugged the thing in,
And then I went out for a smoke.
That day I had a customer in education call in with an issue. Knowing that she would appreciate the humor in it, told her the limerick. The next day, I get called out on the same machine "Won't turn on."
I went out and she happened to be away from her desk when I got there. I went back, plugged it in, and left. On my way out I ran into her on her way back to the office and she asked if I got it fixed and what the problem was. I promptly replied "Now I'm going for my smoke" - She turned beet red.
got a call from a customer to report that the fax was not recieving...... sent a test fax to them and she sent it back all ok... the next day she calls back with the same fault, but she explains that it is faxes that are sent outwith office hours she is not recieving.
Yes you guessed it, the machine was switched off overnight.
Her comment was "You mean that copier has to be turned on to recieve faxes??!!"
When asking where a copier was jamming I got the reply "Downstairs"!!!!!
not a customer question as such but interesting all the same.
in my early years as a technician i was called to panasonic FP7313 copier at a training center for teenagers. on arrival i found a rather embarresed 16 year old with her bum in the air, face on the glass and her hair tightly wrapped around the hot roller. on closer inspection and trying to hide my amusement i discovered that i could not free her from the fuser without cutting her hair (which was quite long and BLONDE) so out came the large paper scissors and i started cutting. unfortunatley for her i am not a competant hair stylyst, but i may have started a new trend of hair down to below her sholder on one side and hair cut above the ear on the other side.
she wasn't laughing when she saw her new hairstyle or the bill.
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