What is the dumbist customer comment/question you've heard?

**j morton** · 01-20-2012

When I first started in this Biz, one customer complained that the copier used too much paper. LOL

**copiman** · 01-20-2012

Originally Posted by excanonguy

Haha that reminds me of a call many years back on an NP400 Canon really wierd quality issues so I pull out the coronas and they are all oily, (this was a federal govt office in Ottawa) some dimwhit sticks her head in and says she cleaned them but it didnt fix the problem, I asked her what she used and she handed me a bottle of oil for the shredder ! Over 20 yrs ago and I still havent forgotten that one!

Talk about remembering things from long ago. We delivered a demo to a bank. They had a liquid machine at the time, Saxon 3. We told them not to use the liquid toner in the demo. Put signs on the liquid toner. Put signs on the door to the liquid toner. Put sign on the demo. A few days later I was there for copy quality issue. Never seen this one. Looked in the machine and saw drip, drip, drip. Well, they ended up buying 2 copiers. This was in 1984. Hows that for old school.

**fallguy** · 01-31-2012

After spending half an hour taking the machine apart to replace bearings, customer approached me "Can you go ahead and put the copy machine back together please, I have some very urgent copies to make for the Manager, it would only take a minute"

**nmfaxman** · 01-31-2012

Had a guy ask me today where he could find a copier that never jams.
I told him to try Fantasy island.

**mrwho** · 02-01-2012

Originally Posted by nmfaxman

Had a guy ask me today where he could find a copier that never jams.
I told him to try Fantasy island.

Sell him a copier he'll never use.

Better yet, give him a couple of sheets of carbon paper!

**KenB** · 02-01-2012

Back in (gulp!) 1979, the Canon NP50. It ran about 6 copies per minute.

I had several customers ask me, "Can't you make this thing run any faster?".

Somehow, I managed not to say, "Sure, just plug it into a 220 volt line.".

**prntrfxr** · 02-01-2012

You know this has to be one of our favorite threads on CTN. It was started 3 years ago and has over 200 replies! It certainly makes my day to read them.

**Billy Bob** · 02-02-2012

yesterday call on a Pana 6030 ;( smells like burnt toast, hot ) upon arrival I find door open exit assembly off lift safety tab gone and the smell of burnt flesh . custmer says can I sue because I got my fingers burnt on that roller ? when asked where safety cover with warning HOT is "oh that caused a jam we took it off " I then offered her a hot cup of coffee. still did not get it !

mjarbar · 02-02-2012

When demoing a iR Adv-C2030i to a customer one of her passing co-workers said "Is it supposed to do that!"

The temptation to just turn around and say something back...

**blaze2000** · 02-07-2012

Originally Posted by Jimbo1

You are doing a major PM and the copier is completely gutted.

Customer walks up..."Could I make just one copy???????"

Yep, thats my all time favorite! I've been tempted to reply kindly back "most certainly, make as many as you like" then proceed to hand them some blank copy paper and a pen!