When any customer asks if machine is working 100% after servicing i reply always with "no, only 95% because i need my job"
I was demonstrating how to print on a transparency and the customer if you can duplex them.
I've had customers that did (some teachers actually) duplex transparencies and then complained that when they used them both sides of the transparency showed up on the screen when they used them on the overhead projectors in class. The scary part is there have been more than one and they were teachers,
Recent idiocy: Other tech drove to a customer an hour away who was saying the machine wasn't pulling from the high capacity tray in this case tray three, and that the machine would also print on legal paper. Tech gets there. Machine works fine. Asks customers what they were copying. It was post it notes and other small things. Paper size sensors couldn't pick up paper. So it would chirp, customer would mash start button again and it would just pull paper from tray one. Once that ran out it moved to tray two, which was legal paper.
Sigh.
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